Indonesia

ABOUT US

Asian Trails founding principle is that a Destination Management Company (DMC) should include much more than just offering standard tourism services. Founded by leading travel professionals with years of experience in providing unsurpassed experiences in Asia, the model for the success of Asian Trails has been that we are constantly able to exceed expectations.
Our increasing network of own Asian Trails offices in destinations across Asia helps us to provide unique and unforgettable tour and travel experiences. Asian Trail’s philosophy is that only a company that holds on to its entrepreneurial style since its birth in 1999 can deliver these exceptional experiences. Allow us to share these personal travel experiences with you based on the definition of experience just the way our customers want it to be.
This entrepreneurial empowerment extends to all levels of staff the result being a drive to create unique and cost-effective travel products and services that are unequalled anywhere else in the world.
Asia remains one of the world’s most exotic travel destinations where fabulous experiences await every visitor and those that stay with us bring customers back to Asia over and over again. In our ever-changing world, with the challenges all international companies face in the dynamics of world commerce, there will always be one constant in Asia; Asian Trails and its unique way to capture travel dreams and turning them into unforgettable experiences, where product excellence and total support to our customers, is always at the forefront of our delivery. We look forward to working with you and providing you with truly exceptional experiences in Asia with Asian Trails.

Where we operate
The Asian Trails Group has been at the forefront of operating cutting-edge travel proposals to seamless operational standards that are second to none in Asia. Headquartered in Bangkok, the group continues to provide client-focused destination management services in all of its 8 destinations; Thailand, Vietnam, China, Malaysia, Myanmar, Indonesia, Cambodia and Laos.
Asian Trails operates in accordance with the regulations, set by its major shareholder the Kuoni Travel Group, one of the most respected and recognized travel brands in the world. With over 650 full-time employees in 33 offices, Asian Trails continues to expand its wings in Asia to ensure that it continues to provide DMC services for leisure and MICE-orientated customers.
Being recognized for our service standards across the globe, Asian Trails has received various international and company awards for operational standards and service-minded DMC innovations. With the launch of various new technological platforms, Asian Trails upholds its commitment to innovate and follow the technology requirements of Asia’s travel partners.

What we do
Asian Trails prides itself on its extensive specialized knowledge, expertise and integrity that has been the cornerstone of a yes, we can attitude. Our services range from tailor-made and wholesale leisure programs, MICE and corporate travel planning, and an extensive variety of theme-based programs ranging from art, history or adventure throughout one or more Asian Trails destinations.
Our expertise is where our strength lies and we are proud to be recognized as one of Asia’s leading experts in travel-related experiences. Our knowledge of each destination is paramount, backed by product innovation, training, consulting and investment in state-of-the-art technology.
By providing engaging experiences for our visitors, we are also very aware to give back to the local communities we operate in. Our commitment to operating sustainable programs creates support and development for our host communities. Corporate Social Responsibility has become an integral part of our daily operations, whether this is constructing a school, supporting libraries, or just simply creating a healthy and safe environment for communities.

Our mission statement
Our mission is simple, to provide the ultimate travel and tourism experience for every single guest or organization that uses our services. This translates into giving honest, straightforward and quick answers to initial queries and being able to keep as much of our service provision within its office doors. Asian Trails is proud to have employed in-house some of the best guides in the 8 destinations we operate in. Our team members are highly trained and this facet, combined with their specialized knowledge of their home countries, provides guests with the ultimate insight into local cultures, history and tastes. We view our guides more as ambassadors of their native countries than just tour representatives, and the many accolades our staff have been awarded is testament to their supreme professionalism.
Security is another essential fundamental of our services. We employ trained drivers, who operate the best available means of transportation, be it private saloon cars, mini-buses or coaches. This commitment extends to boats used on our water-based excursions. Our team on the ground conduct intensive research into the venues, restaurants, and attractions we offer our guests, and our third-party liability insurance is considered one of the most comprehensive in the region. This policy is available on request from all of our Asian Trails offices. In the event of any unforeseen circumstances, we guarantee that our coverage is in line with international standards in your home country.